The Stay In The Hospital

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The Stay In The Hospital
The Stay In The Hospital
Video: The Stay In The Hospital
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The stay in the hospital

Even in the run-up to a planned hospital stay, important, above all organizational, questions may arise: What should be packed in the bag and which things will be made available to me in the hospital? Which documents and findings do I need with me? A checklist can help you prepare for hospitalization.


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  • more on the subject
  • Advice, downloads & tools
  • The planned recording
  • The medical consultation
  • So you can take legal precautions
  • Right to documentation and access to medical history
  • The daily routine in the hospital

The planned recording

Make sure to bring the following with you when you are admitted to the hospital:

  • Admission or referral certificate from your doctor,
  • e-card (at least your social security number),
  • Photo ID (if applicable, the insurance card of your private supplementary insurance),
  • Preliminary findings, possibly a copy (e.g. x-ray, laboratory or computed tomography findings) or doctor's letters,
  • personal items that you need during your stay (e.g. nightwear, hygiene items, dressing gown, non-slip slippers, mobile phone with charger etc. as well as aids such as glasses, hearing aids, prostheses or walking sticks)
  • Names and contact options of relatives,
  • written information about existing allergies and illnesses,
  • List of all current prescription and / or non-prescription drugs, if possible with the prescribed dosage,
  • Tracksuit and sneakers - if movement training is also included in the treatment (swimwear and swimming cap for underwater therapy).

For safety reasons, patients are advised not to bring any valuables into the hospital. The hospitals themselves do not assume any liability for lost items unless they are stored in a hospital safe.

Once the admission formalities have been completed, you will be escorted to your room and informed about the further process by the doctor on duty or the nursing staff. If no preliminary findings were requested, the corresponding examinations are carried out in the hospital. This usually happens on the day of admission, the examinations may take several days.

The medical consultation

After admission, the doctor on duty will inform you about any pending diagnostic procedures and the planned therapy in an informative discussion. In principle, doctors are obliged to give this information before any diagnostic or therapeutic procedure. They must provide timely, comprehensive and understandable information about the options and risks of treatment. This is the right time for you to ask all the questions you have about your illness and your hospital stay. Medical terms are often complicated and difficult to understand. If you receive instructions or information that doesn't make sense to you, keep asking until you understand everything completely. It is also helpful torepeat the information in your own words and, if in doubt, ask whether you have understood everything correctly.

You have the right to decide yourself about taking medical measures. This also includes the possibility to refuse any treatment or to take sufficient time to think it over. Various treatment options are available for some diseases. The doctor can recommend a specific therapy, but you decide whether you agree to this suggestion or not. If you refuse a certain treatment, you should discuss other treatment options with your doctor.

You cannot ask your doctor for any special therapy. In particular, if there is no medical need or there is a disproportionate risk, your doctor can or must refuse this treatment for medical reasons.

If general anesthesia is necessary during your stay, the anesthetist (anesthetist) will provide you with your own information. You can find more information under Anesthesia.

You will receive the information sheet with written information that the doctor has already given you orally in good time before the operation. In addition, you must fill out a questionnaire in which you are asked about your state of health, known allergies, previous illnesses, etc. Certain examinations and therapies require a written declaration of consent from the patient. This states that you have been adequately informed about the examination or the procedure.

No one may be treated against their will. The only exception are medical emergencies in which the person concerned cannot be contacted and treatment is essential.

Note Please note that your long-term medication does not necessarily have to be continued with the same medication that you have been taking while you are in hospital. In the hospital, doctors can also prescribe drugs from other manufacturers, but with the same active ingredient.

So you can take legal precautions

For adults who are unable to give their consent and where there is no medical emergency, an adult representative (formerly a guardian) decides. In the case of children up to 14 years of age, a legal representative (usually one parent) decides for the benefit of the child. If the child is able to discern and discern, they can basically decide for themselves. Treatments with serious consequences are excluded. In this case, the legal representative must also give his / her consent.

There are several legal options for taking precautions in the event that you cannot decide for yourself: Every Austrian can specify in a written living will in advance that he / she waives certain medical treatments in an emergency. The disposition is intended for situations in which a patient cannot (no longer) express his or her will - for example due to unconsciousness.

With a power of attorney, a certain person you trust (spouse or partner, girlfriend, etc.) is entrusted with making decisions for you. Legal adult representation (formerly “authorization to represent next of kin”) comes into consideration if a health care proxy or elected adult representation is no longer possible. For more information, see patient rights.

Right to documentation and access to medical history

Your doctor is obliged to document your medical history and the course of treatment. Every patient has the right to find out what information his / her medical history contains and to receive a copy (for a fee) of the medical history (including X-rays, etc.).

The hospital staff is obliged to maintain secrecy about your personal data, especially medical information. It may only pass on information about your illness and your treatment options to your relatives with your express consent. If you so wish, please let the person you trust.

The daily routine in the hospital

The daily routine is pretty similar in every hospital: Breakfast is usually served between 6.30 a.m. and 9 a.m., usually in the room, but possibly also in a dining room or lounge.

In public hospitals, the morning is usually reserved for examinations and treatments; the main rounds should also take place in the morning. In private hospitals the visit times can also be arranged differently for each department. In private hospitals with attending physicians, visits are carried out after consultation between the attending physician and the patient. During the round, the course of your illness and treatment will be discussed with you directly at the bedside. This is the best opportunity to ask questions about the hospital stay.

Lunch is around twelve o'clock. Some hospitals also offer a snack between lunch and dinner. Therapies such as physical therapy may be scheduled throughout the day. The afternoon visit can take place at different times, including well into the evening. Since the doctor in charge does not always visit, it is usually not possible to provide detailed information during the afternoon or evening visit. The task is to sift through incoming findings and, if necessary, to react to them or to identify and solve acute problems.

At around 5:30 p.m. it's time for dinner. Usually you can choose between several menus, but almost every hospital offers vegetarian dishes. The night's rest begins around 10 p.m.

Note The visiting times differ not only from hospital to hospital, but also from ward to ward. While visiting times are relatively extended in normal bed wards, they are very limited in intensive care units. Please inquire about this directly at the hospital.

Each ward usually has a lounge with a television. Sometimes the rooms are also equipped with a TV. The use can be chargeable. In addition, telephones are available in many hospital rooms. There is a fee to use them. The line must be activated prior to commissioning. Many hospitals also have paid or even free Wi-Fi. The use of mobile phones can be subject to restrictions, as these can interfere with sensitive technical equipment (e.g. monitoring devices, monitors, etc.). It is therefore prohibited, for example, in recovery wards or intensive care units.

Some hospitals have libraries with book delivery services for bedridden people and rooms for practicing religion. Parking spaces are available in many hospital facilities, but mostly for a fee.

In many hospitals, external podiatrists and hairdressers offer their services. Ask the nursing staff about making appointments. The need for interpreting services in hospitals is growing all the time. Information sheets are usually available in several languages. Some hospitals also provide translation services.

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